sale or IT engineer

Job Description

Sale /IT Engineer Responsibilities:
• Understand our product/services technical features, functionalities and benefits.
• Study customer needs, pain points and business challenges and create a customized sales proposal with the sales team.
• Conduct product demonstrations to showcase key features and functionalities and address technical questions and concerns from customers.
• Provide pre-sales support by answering technical inquiries and participating in sales meetings.
• Liaise with the engineering or technical team to address technical concerns or requirements.
• Develop and deliver technical documentation, including user manuals, technical specifications and product training sessions.
• Collaborate with internal teams to gather technical requirements and ensure the successful implementation of solutions.
• Provide post-sales support to customers, including technical troubleshooting and customer training, ensuring their satisfaction with the product or service.
• Give active feedback and insights from the market to the product development and marketing team.
• Participate in sales meetings, trade shows and industry events to promote our products or services.
• Stay updated on industry trends, market dynamics and competitor offerings.
Required skills and qualifications
• bachelors degree in engineering.
• Advantage to work with government bodies.
• 2 years of experience as a sales engineer or in a similar technical sales role.
• Strong technical background and ability to understand complex technical concepts and effectively communicate them to both technical and non-technical audiences.
• Demonstrable experience in presenting technical products and services to customers, providing expert advice and troubleshooting customer queries.
• Excellent interpersonal and communication skills with the ability to build rapport and establish strong relationships with customers and internal teams.
• Strong problem-solving and analytical skills, with the ability to identify customer needs and propose innovative solutions.
• Self-motivated and target-driven with a proven track record of meeting or exceeding sales targets and driving revenue growth.

Keyskills :
engineeringsale/itpost-graduation