Senior Manager(TB - 391 - NLC)

Job Description

* About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good. Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.The Role Responsibilities Job Purpose
• The purpose of BORM is to assist Country Process Owners (CPOs) and Global Process Owner (GPOs) to effectively manage operational risk within the first line of defence. The BORM must ensure that the sampling tests are conducted in accordance with Risk Management Framework, Group Operational Risk Policies and Procedures.
• Effective management of Operations Risk within the business unit to ensure proper functioning of embedded and periodic controls
• Timely identification and escalation of Risk issues
• Escalation of Risk related issues and thematic exceptions to appropriate risk forums.
• Providing support to the Business unit for implementing a program of Control Sample Testing.
• Implement controls within the Business unit to meet all regulatory and internal policy requirements.
• Ensure proper functioning of day-to-day controls, periodic monitoring activities and timely resolution of risk issues.
• Emphasis to Identify, assess, monitor, escalate and report operational risks from respective business scope to both business line managers and Unit Head in a timely manner.
Processes
• Quality Assurance: To make sure the quality assurance of operational risk controls across all processes in the corresponding business area.
• Ensure 1st Line risk ownership: Ensure, jointly with the Business / Function that the business heads and relevant staff understand and accept their risk management responsibilities in relation to operational risk.
• Monitoring and escalation: To be responsible for monitoring all processes in the corresponding area and escalate any issues and risks to the Line Manager / Unit Head. Ensure smooth conduct of Risk Meetings and ensure quality / accurate updates of various metrics or events and initiatives.
• Investigation, logging and monitoring of Ops Risk issues, events including development and implementation of action plans.
• Ensure staff performance is monitored on a continuous basis and feedback provided at regular intervals.
• Co-ordinate periodic business monitoring (self-assessment) activities within the Business Unit and escalate findings and or breaches to Business Unit Head and Head R & C, when they occur.
• Design and implement control measures and monitoring plans for compliance and operational risk management. Ensure effectiveness of controls for compliance monitoring and risk management
• Support the initiatives and risk reviews driven across the hub
• Assess periodically the units operational risk profile and maintain alignment with risk appetite by rebalancing of risks or controls that may be required in response to internal and external factors.
• Review and challenge the existing process to identify the gaps on Systems Design, Systems Control , Process Design and Process Control
• Engage closely with Peer Groups within Hubs to share the lessons learnt, process gaps and adhere to effective control measures
• Ensure effectiveness of controls for compliance monitoring and risk management Challenge the completeness of risk identification, monitoring and control activities and identify/address any significant gaps that may exist between them.
• Ensure compliance with Operational Risk policy & procedures.
• Proactively communicate with the Business Unit Head and Head R & C on operational risk issues. Escalate significant events to Business Unit Head/Head R & C/Business Head as appropriate.
• Co-ordinate and consolidate operational risk and loss reporting of the unit for the reporting to the risk Forums, Head R & C and Business Unit head. Ensure data accuracy and completeness.
Risk Management
• Compliance with all relevant Group Policies & Procedures related to the processes for which assurance checks are performed
• Compliance with all relevant Group Money Laundering Prevention Policy
• Compliance with Group Operational Risk procedures
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group s Values and Code of Conduct
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the team to achieve the outcomes set out in the Bank s Conduct Principles : [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment]
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
• Representatives in Group and In-country Risk and Control team, Business Functions & Relationship Managers; Unit heads in GBS
Other Responsibilities
• Actively participate in automation Initiatives
• Ensure that knowledge on Systems and procedures is updated by keeping track of periodical circulars and other instructions issued
• Participate in test on knowledge and procedures, departmental quizzes, and Group / Companywide CSR Initiatives/Trainings including People Leaders role certification.
• Ensure timely escalation to the Senior Management of any exception noticed related to work and environment
• Ensure proper maintenance of the workstation and the environment of the workplace
• Ensure adherence of Clean Desk Policy.
• Ensure timely completion of all E Learning Courses
Our Ideal Candidate
• Preferably Commerce Graduate / Postgraduate
• Basic Understanding of Banking and Credit Administration / Client Lifecycle / Credit Process / Documentation / CTMU
• Knowledge with experience ranging from 10-15 years.
• Experience in operational risk management or engineering processes and Possess in-depth knowledge and problem-solving skills to function well in an Operations Risk Role.
• Advanced Product & process knowledge (knowledge in terms of customers, products and transactions)
• Core Risk awareness
• Banking operations experience (Credit Risk, Documentation, Client Service, CDD, payments, trade, markets or other) and service-oriented attitude.
• Full understanding on Bank s RMF, ORMF and skills in managing operational risk.
• Sound judgement and courage to perform a risk and control role and maintain effective working relationship in the first line of defence
• Established working relationships with clients and relationship managers especially on Client on boarding, Client Due Diligence, Client Documentation and credit related matters
• Ability to work with teams that are remotely located and ability to manage multiple geographies
• Advanced Risk Awareness
• Excellent Oral & Written communication
Apply now to join the Bank for those with big career ambitions. To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.,

Keyskills :
financesalesltdmisaccountancyrisk management frameworkoperational risk managementrisk reviewsdue diligenceprocess designsystems designrisk management