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Job Location | Mohali |
Education | Not Mentioned |
Salary | Rs 1.0 - 2.5 Lakh/Yr |
Industry | BPO / Call Center |
Functional Area | Customer Service (Domestic),Customer Service (International) |
EmploymentType | Full-time |
Dear Candidates,Greetings for the day.we are hiring for Domestic/International processes so candidate should be comfortable with voice processes and accordingly have to resolve customer complaints and queries and if not then Identify and escalate issues to supervisors.Job Responsibilities: Collect customer information pertinent to business objectives, such as name, address, etc.Provide services directly to customers through calls.Keep records of customer interaction, details of enquiry, complaints and comments as well as action taken. Education 10+2 / Graduation / Post Graduation. Experience/Fresher Freshers can also apply.Previous customer service experience, especially in particular industry, preferred. Skills required: Excellent verbal communication skills.Interpersonal skills.Exemplary customer service skills.Ability to handle demanding customers with patience and professionalism.Able to thrive in a fast-paced environment. Thanks And RegardsKanika Chauhan HR Executive Pab Consultants Pvt.Ltd.C-127 Fourth Floor Ozi gym Building Phase 8 Industrial Area Mohali CONTACT NUMBER: 9646493358/ 0172-4023967 / 7079119323WE DONT CHARGE FROM CANDIDATE
Keyskills :
email etiquetteinbound voice processphone etiquettecustomer careoutbound callingvoice processinternational call centerinternational bpodomestic callingcustomer care executiveinter personal skills