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Systems Engineer

5.00 to 10.00 Years   Hyderabad   06 Dec, 2022
Epiq Systems
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryLegal
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    This systems engineer will be responsible for all aspects of managing day-to-day operation of infrastructure that will deliver direct support to the enterprise. This role will be part of a team that supports an application and desktop virtualization platform running on Citrix and VMware, break-fix of physical and virtual Windows Servers, and management of access to Active Directory resources. This also includes, but is not limited to, providing outstanding customer service, technical knowledge, and accurate and timely deliverables across the business and global technology landscape.RESPONSIBILITIES:Setup, manage and fix user and group permissions to systems, file shares, and other resources.Work with other teams to provide prompt support during application outages.Monitor ticket queue and promptly pickup and resolve issues and service requests.Review monitoring tools and proactively resolve errors and issues.Participate in On-Call rotation.EDUCATION, EXPERIENCE AND/OR SKILLS REQUIRED:5+ Years Managing Active Directory Permissions 1000+ user or larger environment.5+Years Managing physical and virtual Windows Servers environment of 5000 or more.5+ Years Managing vMWare ESXi clusters of 25+ in multiple physical data centers.3+ Years Scripting experience3+ Years Experience Managing Citrix Desktop3+ YearsWorking knowledge of ITIL and ITSM methodsAbility to obtain and maintain a valid drivers license and passportEDUCATION, EXPERIENCE AND/OR SKILLS PREFERED:Cisco Unified Computing Platform ExperienceAutomation and Orchestration toolsPHYSICIAL / MENTAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Ability to use a telephone, computer and other office equipment,

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