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Junior CMS administrator

1.00 to 5.00 Years   Hyderabad   04 Jun, 2022
BMC Software
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other SoftwareSales / BD
EmploymentTypeFull-time

Job Description

    Description and Requirements BU DescriptionWe are the Innovation Center of Excellence (iCOE) team that drives competitive Advantage for BMC by enabling recurring revenue growth, customer centricity, operational efficiency and transformation through actionable insights, focused operational execution, and obsessive value realizationAbout YouYou enjoy working cross-functionally across Sales, Marketing, Customer Success, Operations, and IT organizations.You re a team player and believe in building synergies across BMC to create/continually evolve one integrated customer journey.You like to innovate, and have a passion for solving business problems, to continuously improve our quality of serviceYou have a passion for development, and challenge yourself to learn new thingsYou know how to have fun and connect with peopleKey Responsibility/Role ExpectationProvide administrative support for content management system used as our sales enablement platform for corporate internal & external functions which includes sales, presales, customer success, marketing, partners, operations etc.Development and maintenance of custom pages.Management of incidents and tickets logged by end users via Helpdesk system/Emails.Management of user groups, maintenance of data table, manage inventory of inactive users and offboard them from the system via set process.Monitor content libraries for any misplacements, taxonomies, and other features of CMS platform.Generate reports that provide the metrics required for teams to get insights on various functionalities of platform, performance of content, adoptability of users etc.Help in Creation and maintenance of process documentation.Research, test and implement new tools, solutions, and approaches that will help to improve productivity/user experience.Professional Experience6 months 1 year experience with any LMS/CMS platforms.Basic report generation understandingAnalytical and problem-solving abilitiesUI/UX knowledge (desirable)Knowledge of Basic HTML/CSS (desirable)Ability to learn quickly in a dynamic environment and deliver on commitments in a timely mannerGood communication and interpersonal skillsGood MS Office skills, Excel (Formulas, Pivot Tables & Charts), Word, PowerPoint, OutlookTeam playerCustomer-service skills and a passion for helping others succeed, both internally and within the larger organizationCreative and able to communicate ideas visually, verbally, and in writingSelf-starter with an ability to work independently and engage others for support and inputFrom core to cloud to edge, BMC delivers the software and services that enable over 10,000 global customers, including 84% of the Forbes Global 100, to thrive in their ongoing evolution to an Autonomous Digital Enterprise.It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, creed, sex, age, sexual orientation, national origin, disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, disabled veteran or status as a protected veteran, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page .,

Keyskills :
ms officesales enablementcontent management system

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