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Customer Care Executive

1.00 to 6.00 Years   Chennai   01 Jul, 2024
Job LocationChennai
EducationNot Mentioned
SalaryRs 2.5 - 4.0 Lakh/Yr
IndustryHospitality
Functional AreaCustomer Service (International)Customer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Skills required
    • Outbound
    • Inbound
    • Calling
    • Good communication skills in Hindi not mandatory /English /Tamil
    Specific Responsibilities:- Handle Inbound and Outbound calling for Memberservice. Identify and assess Members needs to achieve satisfaction. Build sustainable relationships and trust with member accounts through open and interactive communication. Provide accurate, valid, and complete information by using the rightmethods/tools.Handle member complaints, provide appropriate solutions and alternatives withinthe time limits.Conduct follow-ups to ensure complete resolution of issues. Keep records of Member interactions and processcustomeraccounts.

Keyskills :
customer serviceoutbound

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