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Customer Care Representative

0.00 to 3.00 Years   Chandigarh,Mohali, Panchkula   24 Jun, 2024
Cresta Kans
Job LocationChandigarh,Mohali, Panchkula
EducationNot Mentioned
SalaryRs 2.0 - 3.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)Customer Service (International)
EmploymentTypeFull-time

Job Description

    Join Our Team as a Customer Support Specialist!Are you passionate about providing exceptional customer service Do you thrive in a dynamic and fast-paced environment We are looking for dedicated and enthusiastic individuals to join our Customer Support team for both international and domestic processes.Position: Customer Support Specialist (International & Domestic Process)Location: [Chandigarh, Panchkula and Mohali]Type: Full-TimeResponsibilities:
    • Handle customer inquiries via phone, email, and chat in a professional and timely manner.
    • Resolve customer issues efficiently, providing the best possible solutions.
    • Maintain a high level of product knowledge to assist customers effectively.
    • Document customer interactions and update account information accurately.
    • Collaborate with team members to improve customer service processes.
    Requirements:
    • Excellent communication skills in English.
    • Previous experience in customer support or a related field is preferred.
    • Fresher can also apply.
    • Ability to multitask and manage time effectively.
    • Strong problem-solving skills and attention to detail.
    • A positive attitude and a willingness to learn.
    Benefits:
    • Competitive salary and performance-based incentives.
    • Comprehensive training program to ensure your success.
    • Opportunities for career growth and advancement.
    • Health insurance and other employee benefits.
    • A supportive and collaborative work environment.

Keyskills :
englishcommunication skillscustomer supportinternational call centerdomestic call center

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