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Customer Service Agent

0.00 to 1.00 Years   Bangalore   19 Jun, 2024
Wroots Global Private Limited
Job LocationBangalore
EducationNot Mentioned
SalaryRs 3.0 - 4.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Care ExecutiveCustomer Care Executive (Call Centre)
EmploymentTypeFull-time

Job Description

    Salary: 3 to 4 LPAWe are seeking enthusiastic and customer-oriented Voice Agents to join our team.If you have experience in handling international orders or domestic voice processes, or if you are a fresher looking to kickstart your career, we welcome you! This role involves managing customer inquiries, resolving issues, and ensuring excellent customer satisfaction.Key Responsibilities:** - Handle inbound and outbound calls from customers with professionalism.- Address customer inquiries and concerns in a timely and efficient manner.- Identify and resolve customer issues following company guidelines.- Escalate complex cases to the appropriate department as needed.Requirements:-Graduate or undergraduate degree. - Minimum of 1 year experience in handling international orders. - Freshers with good communication skills are also welcome to apply. - Proficiency in Hindi and English. - Strong verbal communication and interpersonal skills. - Ability to handle customer complaints and provide appropriate solutions.send your cv: hidden_email

Keyskills :
voice processtelecalling

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